Personal View All
Business View All
About Us View All
Routing Number: 273976369

Our unique, nine-digit number that functions as an address for your bank.

How do I dispute a transaction on my account?

In accordance with federal regulations, we have 10 business days to investigate debit card disputes and 60 days to investigate credit card dispute or fraud claims to determine if provisional credit is warranted. However, in many cases, you will receive provisional credit to your account within 3-5 business days.

Fraudulent charges include
  • Unauthorized charges
  • Lost card transactions
  • In most cases, a police report is required

If you have fraudulent transactions on your account due to a lost, stolen, or compromised card, contact the police in the city/state the fraud occurred to report the unauthorized charges. Provide the case number, officer name, and telephone number on the Dispute form before submitting. For more information, visit

All information provided through this site is intended to be accurate. However, there may be inaccuracies from time to time which we will make every attempt to correct immediately.

Locate a Branch

Serving all 50 states digitally with branches in Iowa, Nebraska, and Minnesota.

Image of Veridian Branch