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For general questions, call our Member Contact Center at (800) 235-3228.
(Phone & Live Chat)
8:00am - 7:00pm
9:00am - 1:00pm
Chat With Us
Use Live Chat on our mobile app or website to reach the Member Contact Center during the hours listed above.
Get face-to-face help with a new consumer loan, specialty deposit account or business account application using your computer, tablet or smartphone
Schedule an Appointment
Set up an in-person or phone appointment for loans, insurance and more at a branch near you.
Our branch staff is ready to assist you with accounts, loans and other needs during business hours.
Send a Secure Message
For sensitive information, use the Message Center in online banking or our mobile app to contact us securely.
While email isn't a secure method of communication, feel free to email us about anything that isn't confidential or sensitive.
Send Us Mail
Regular Mail: Overnight Mail:
Veridian Credit Union Veridian Credit Union
P.O. Box 6000 1827 Ansborough Ave
Waterloo, IA 50704-6000 Waterloo, IA 50701
All information provided through this site is intended to be accurate. However, there may be inaccuracies from time to time which we will make every attempt to correct immediately.