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Search for answers above or get in touch with us if you have any questions.
Use Live Chat on our mobile app or website to reach the Member Contact Center during the hours listed above.
Call Us
For general questions, call our Member Contact Center at (800) 235-3228. For account balance information, call our 24-hour automated line at (319) 236-5634 or (800) 235-3228, ext. 5634.
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Video Calls
Get face-to-face help with a new consumer loan, specialty deposit account or business account application using your computer, tablet or smartphone
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Schedule an Appointment
Set up an in-person or phone appointment for loans, insurance and more at a branch near you.
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Drop In
Our branch staff is ready to assist you with accounts, loans and other needs during business hours.
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Send a Secure Message
For sensitive information, use the Message Center in online banking or our mobile app to contact us securely.
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Send Us Mail
Veridian Credit Union
P.O. Box 6000
Waterloo, IA 50704-6000 Overnight Mail:
Veridian Credit Union
1827 Ansborough Ave
Waterloo, IA 50701
All information provided through this site is intended to be accurate. However, there may be inaccuracies from time to time which we will make every attempt to correct immediately.