Contact Us

How can we best help you?

Search Our Website

Search Our Website

We're happy to help!

Search for answers above or get in touch with us if you have any questions.

Call Us

Chat With Us

Use Live Chat on our mobile app or website to reach the Member Contact Center during the hours listed above.



Member Contact Center (CST)
(Phone & Live Chat)
8:00am - 7:00pm
9:00am - 1:00pm

Chat with Us

Call Us

For general  questions, call our Member Contact Center at (800) 235-3228.

For account balance information, call our 24-hour automated line at (319) 236-5634 or (800) 235-3228, ext. 5634.


Video Calls

Video Calls

Get face-to-face help with a new consumer loan, specialty deposit account or business account application using your computer, tablet or smartphone


Schedule an Appointment

Schedule an Appointment

Set up an in-person or phone appointment for loans, insurance and more at a branch near you.

I'd Like to Meet With Someone

Visit a Branch

Drop In

Our branch staff is ready to assist you with accounts, loans and other needs during business hours.

Find a Nearby Branch

Send a secure message

Send a Secure Message

For sensitive information, use the Message Center  in online banking or our mobile app to contact us securely.

Email Us

Email Us

While email isn't a secure method of communication, feel free to email us about anything that isn't confidential or sensitive.

Send Us Mail

Send Us Mail 

Regular Mail:                                                                             Overnight Mail:
Veridian Credit Union                                                          Veridian Credit Union
P.O. Box 6000                                                                            1827 Ansborough Ave
Waterloo, IA 50704-6000                                                 Waterloo, IA 50701

All information provided through this site is intended to be accurate. However, there may be inaccuracies from time to time which we will make every attempt to correct immediately.

Locate a Branch

Serving all 50 states digitally with branches in Iowa and Nebraska.

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