My debit or credit card was declined when I tried to use it. What should I do?

If you card is declined: 

• Make sure you have sufficient funds or available credit on your account
• Verify the card has not expired
• If making an online purchase, confirm the card number, expiration date and CVV are entered correctly
• Check whether you've reached your daily withdrawal or purchase limit

If all of the above are correct and your card is still declined, please contact us as soon as possible for assistance.