I noticed fraud on my credit or debit card, what should I do?

If you notice a charge on your debit or credit card that is inaccurate or fraudulent, please contact us immediately. You have 60 days or 2 monthly statement cycles to dispute charges on your card. You can turn off your cards at any time using My Cards.

Your purchases are covered by Visa's Zero Liability* policy. On top of that, we monitor your account for suspicious activity.

*Covers U.S.-issued cards only. Visa’s Zero Liability policy does not apply to ATM transactions or PIN transactions not processed by Visa and certain commercial card transactions. You have 60 days after the date on your statement to notify Veridian of any unauthorized use or you may be liable for portions of any disputed charges. See Veridian for details.