We're hearing from an increasing number of members who have received a fraudulent text from scammers that mentions VeridianCU. This is a common form of fraud called phishing. To keep yourself and your accounts safe, don’t click on any links and delete the text. If you did click the link or entered confidential information in, please change your digital banking password immediately.
Phishers reach out to consumers pretending to be a representative of their financial institution or other organization so they can convince you to provide more information that will give them access to your accounts. They demonstrate that they already know sensitive information about you. The text may even be spoofed to display the website or phone number of the organization the scammer claims to represent.
If you clicked the link in the message and entered any sensitive information, please change your digital banking password immediately and monitor your transaction history. We encourage you to enable two-factor authentication for digital banking, where you'll receive a text message or email to prove you're the owner when you log in. You can also file a report with the Federal Trade Commission.
Phishing is often used to coerce a person into sharing their sensitive information with the caller by demonstrating that they already know other sensitive information about you.
Veridian will never reach out to you and ask for your account number, PIN or digital banking credentials. Never share this information over the phone, text or email.
If you ever question the legitimacy of a call, hang up and call Veridian directly at (800) 235-3228. Don't redial the number from the incoming call.