Report your debit or credit cards lost or stolen
Block your card and order a new one in online or mobile banking.
We’ve made it easier for you to report your Visa® debit or credit cards as lost or stolen. Now, you can permanently block your card and order a new one in online banking and our mobile app.
Start by:
- Logging into your online banking account.
- Navigating to “Manage Cards” on the toolbar.
- Selecting “Report Card Lost or Stolen” from the drop-down menu.
After ordering your new card, you can choose whether you want it mailed to your address, or if you want to stop at a branch to pick it up.
Once you have blocked your card, it cannot be undone. To turn your card off temporarily, use “Card Control” in online banking instead.
Log in to online banking to learn more.