Manager of Enterprise Risk Management

Summary

The Manager of Enterprise Risk Management is responsible for overseeing Veridian Credit Union’s (VCU) Enterprise Risk Management (ERM) program, Third-Party Management (TPM) framework, and the Business Continuity Program (BCM). This position ensures that risks across all business units are identified, assessed, monitored, and reported.

Essential Functions

• Lead the ongoing development, implementation, and maintenance of the Enterprise Risk Management (ERM), Third-Party Management (TPM), and Business Continuity Management (BCM) frameworks, policies, and procedures in alignment with the VCU strategic plan and regulatory guidance.
• Oversee the identification, assessment, and prioritization of risks across all business units per approved risk taxonomy.
• Partner with senior leadership, business units, and the Board to assess and enhance the risk appetite statements on an annual basis and as needed.
• Partner with IT Security and other stakeholders to proactively assess and recommend actions that may be required by the organization in order to mitigate and manage identified cyber and security risks.
• Manage and monitor the organizational risk profile for all business units to ensure operations are within Board-approved risk appetite levels, escalating concerns as needed.
• Prepare quarterly reports on ERM, TPM, and BCM to provide updates on identified key performance and key risk indicators, and any events of concern needing escalation. 
• Support internal audits, regulatory examinations, and external assessments by providing risk-related documentation and responses.
• Drive risk awareness for staff through training, workshops, and communication strategies.
• Oversee the management of third-party lifecycle, including due diligence, contract negotiation review, performance monitoring, and renewal/termination processes.
• Review risk assessments prepared by the ERM team on various activities, ensuring proper identification, appropriate controls, and ongoing monitoring is in place. 
• Lead and coordinate BCM programs, including risk assessments, testing, documentation, and updates, to ensure organizational resilience and readiness for disruptions.
• Attend various committee meetings as needed.
• Provide on-going coaching to all team members that encourages personal, professional and career development. Clearly define expectations of all team members.
• Interview and hire the most qualified applicant for position openings. Provide initial orientation and on-going support to team members on the mission, vision, values and leadership culture of the organization.
• Plan and prepare for the future by being open minded, perceptive, and proactive. Make decisions that support the members, the department and the organization as a whole both financially and strategically.

Key Attributes

• Oral and written communication skills.
• Member service focus.
• Attention to detail and accuracy.
• Positive attitude that supports a team environment.
• Dependable and punctual; flexible during peak times.
• High level of confidentiality.
• Organizational skills.
• Self-motivated; ability to work without close supervision.
• Problem solving; analysis.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Occasionally lift and/or move items over 10 pounds.
• Remain sedentary (seated) for extended periods of time.

Working Conditions

This job operates in a professional office environment and routinely uses standard office equipment.

Travel

Limited travel expected.

Required Education And Experience

• Bachelor’s degree in business or other relevant field. 
• 5+ years of work experience with a financial institution or equivalent.
• Fluent computer skills in a Microsoft Windows environment.

Preferred Education And Experience

• Risk and/or vendor management experience.
• Management experience. 

Other Duties

Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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