Manager of Enterprise Risk Management

Summary

The Manager of Enterprise Risk Management (ERM) is responsible for overseeing Veridian Credit Union’s (VCU) enterprise-wide risk management program, third-party/vendor management framework, and the business continuity/disaster recovery program (BCP/DR). This position ensures that risks across all business units are identified, assessed, monitored, and reported. The role also manages the vendor lifecycle process.

Essential Functions

• Lead the ongoing development, implementation, and maintenance of the ERM framework, policies, and procedures in alignment with the VCU strategic plan and regulatory guidance.
• Facilitate the identification, assessment, and prioritization of risks across all business units, including compliance, credit, interest rate, liquidity, non-public data, operational, reputation, strategic and transaction risks.
• Partner with senior leadership, business units, and Board to annually assess and enhance the risk appetite statements, as necessary.
• Proactively assesses and recommends actions that may be required by the organization in order to mitigate and manage identified risks.
• Prepare quarterly ERM reports and monitor and enhance various key performance indicators, as necessary.
• Support internal audits, regulatory examinations, and external assessments by providing risk-related documentation and responses.
• Drive risk awareness for staff through training, workshops, and communication strategies.
• Oversee the VCU third-party/vendor management program, ensuring compliance with regulatory guidance and internal policies.
• Manage the vendor lifecycle, including due diligence, contract negotiation review, performance monitoring, and renewal/termination processes.
• Conduct risk assessments on new and existing vendors and outsourced activities, ensuring proper controls and oversight are in place.
• Monitor vendor performance against service level agreements (SLAs) and escalate issues as needed.
• Lead and coordinate BCP/DR programs, including risk assessments, testing, documentation, and updates, to ensure organizational resilience and readiness for disruptions.
• Lead and mentor a team supporting ERM, vendor management and BCP/DR activities.
• Attends Audit and Risk, and Governance, Risk, Compliance and Management (GRCM) Committee meetings.
• Provide on-going coaching to all team members that encourages personal, professional and career development. Clearly define expectations of all team members.
• Interview and hire the most qualified applicant for position openings. Provide initial orientation and on-going support to team members on the mission, vision, values and leadership culture of the organization.
• Plan and prepare for the future by being open minded, perceptive, and proactive. Make decisions that support the members, the department and the organization as a whole both financially and strategically.

Key Attributes

• Oral and written communication skills.
• Member service focus.
• Attention to detail and accuracy.
• Positive attitude that supports a team environment.
• Dependable and punctual; flexible during peak times.
• High level of confidentiality.
• Organizational skills.
• Self-motivated; ability to work without close supervision.
• Problem solving; analysis.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Occasionally lift and/or move items over 10 pounds.
• Remain sedentary (seated) for extended periods of time.

Working Conditions

This job operates in a professional office environment and routinely uses standard office equipment.

Travel

Limited travel expected.

Required Education And Experience

• Bachelor’s degree in finance, Accounting, Risk Management, or closely related field.
• 5+ years of work experience with a financial institution or equivalent.
• Fluent computer skills in a Microsoft Windows environment.

Preferred Education And Experience

• CPA or CIA designation.

Other Duties

Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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